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- Both business and retail customers are currently receiving calls from scammers claiming to be CommBank staff and the CommBank fraud department.
- In more serious cases, scammers may threaten to release personal information unless additional payments are made.
- Super and Insurance (if available) are not provided by ANZ but entities which are not banks.
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The SMS phishing varies in subject and includes telling people their accounts have been “placed under review”, or “new payees have been added,” or a CommBank account “has been registered on a new device”. The messages claim the recipient needs to take action to put a stop to suspicious activity or investigate further. A number of CommBank-themed phishing messages are currently in circulation. Contact is made with the victim by sending a message via Whatsapp, Facebook messenger or phone (from an unknown number). We have observed a range of email and SMS phishing activity attempting to exploit concerns about compromised personal data or accounts.
The caller will impersonate the member of staff at a financial institution, sometimes using the details of a real bank employee stolen from a Linkedin profile. Potential investors who leave their personal details on the site are liable to receive a call from the scammers. These fraudulent communications inform recipients that their account access is compromised or will be locked if they fail to verify details.
We’re aware of an email currently circulating, that urges customers to confirm their identity by logging on to NetBank directly from a link in the email. AUSTRAC will never tell you we are putting a hold on or freezing your bank account. Both business and retail customers are currently receiving calls from scammers claiming to be CommBank staff and the CommBank fraud department.
Upon choosing a product, users are prompted to “Confirm Exchange” and asked to provide their delivery details, which may include email addresses, phone numbers, and physical addresses. Scammers are calling customers and pretending to be from CommBank. Scammers are using fake ads on social media platforms like Facebook to promote competitions, offers, or deals. Received a suspicious message, but haven’t clicked on it?
The messages direct recipients to click a link regarding a recent transaction, and upon entering your username and password, will also request a Netcode, for identification. We are aware of postal delivery service scams targeting customers through text messages. The scammers then use these details to register digital wallets or register new devices to the scam recipient’s account. These messages may appear in threads alongside legitimate CommBank communications. We are aware there are messages in circulation impersonating CommBank that attempt to mislead customers into calling a phone number to dispute a transaction. Scammers are attempting to lure customers to transfer large sums of money into fraudulent accounts.
Always verify offers by visiting official CommBank channels or contacting us directly. Scammers are promoting an exclusive rate with claims of full financial protection under the Australian Government’s Financial Claims Scheme (FCS) and exceptional returns. Be cautious of fraudulent investment offers impersonating Commonwealth Bank (CommBank). The official SA Seniors Card website is
A mix of screenshots is used displaying fake notifications, accounts and balances. Both fictitious and compromised social media accounts are posting that a “Crypto Broker” (with an introduction similar to the image) helped them make significant sums. Remember to Stop, Check, and Reject if you come across an investment opportunity that appears too good to be true.If you’re ever unsure, please contact us. We’re aware of a new type of investment bond scam purporting to be supported by the Commonwealth Bank (CommBank). If you receive a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject. Instead, if you need to check the status of a delivery you have requested, use alternative methods such as the secure app provided by your postal delivery service or refer to their website for more information.
Booking fees and surcharges may apply. We’ve teamed up with some of Australia’s favourite brands to bring you exclusive offers, everyday savings, and even the chance to win amazing experiences. Unlock cashback, discounts, and more just for you in the NAB app. If you have a transaction on your card that doesn’t seem right, download the disputed transaction form (PDF 2.4MB). You should consider the Australia Post Everyday Mastercard Product Disclosure Statement (PDF 304kB) and Financial Services Guide (PDF 74kB) before deciding to acquire the product.